Device logistics
for Canadian teams
Retrieve laptops from departing employees or ship devices to new hires. Tell us where the device is — we'll take it from there.
Place an order in 2 minutes or less.
We handle everything after that.
Submit the address
Tell us where the device is and where it needs to go. Takes two minutes in the portal.
We ship the kit
A prepaid, padded return box ships to your employee. Everything they need is inside.
Automated reminders
We send polite, professional follow-ups on your behalf. You don't chase anyone.
Track in real time
Full visibility from the moment the box ships to when the device lands back with you.
Why LapDrop?
Ships from within Canada
No international classification, no surcharge. A Canada-to-Canada return priced as exactly that.
Hassle-Free Returns
Pre-addressed boxes with prepaid shipping labels. Employees simply drop at their nearest post office.
New-Hire Shipments
Get devices to new employees fast with secure packaging and tracked delivery.
Friendly Reminders
Automated, polite reminders to employees so you don't have to chase anyone down.
Real-Time Tracking
Know exactly where every device is, from pickup to delivery.
Optional Add-ons
Add insurance for high-value devices or schedule a pickup window for tighter coordination.
Who It's For
Built for teams who value their time
HR Teams
Simplify offboarding and onboarding without the logistics headache.
IT Departments
Focus on what matters while we handle device movement.
Operations Leaders
Streamline asset management across your organization.
Startups
Scale your team without scaling your logistics complexity.
Remote Teams
Manage devices for employees anywhere in Canada.
Agencies
Keep contractor and freelancer devices flowing smoothly.
Guides written for
Canadian teams
Everything you need to understand device logistics in Canada — not retrofitted US content.
All resources →How to Recycle or Donate Company Laptops from Remote Employees in Canada
Old company laptops shouldn't sit in an employee's closet for years. How device end-of-life works for Canadian remote teams, and how to recycle or donate laptops the right way.
READ THE GUIDE →Best Laptop Retrieval Service in Canada 2026
A practical guide to laptop retrieval services for Canadian teams. What each service offers, where they fall short for Canadian companies, and how to choose.
READ THE COMPARISON →Why Canadian Device Returns Get Charged as International Shipments
When you use a US-based device return service as a Canadian company, your domestic return is classified and priced as international. Here's why - and what it means for your costs.
READ THE GUIDE →How to Retrieve a Company Laptop from a Remote Employee in Canada
Getting a company laptop back from a remote employee in Canada is more complicated than it should be. Here are your options and what each one actually involves.
READ THE GUIDE →What's Inside a LapDrop Return Kit
A LapDrop return kit is purpose-built for shipping electronics safely. Here's exactly what arrives at your employee's door and why each component is there.
READ THE GUIDE →Getting Started with LapDrop
Create your first order in minutes. Here's how LapDrop works from account creation to completed shipment.
READ THE GUIDE →Simple, Transparent Pricing
Pay per use. No subscriptions, no setup fees.
Device Send or Return
$99 CAD
- ✓Pre-addressed return kit
- ✓Prepaid shipping label
- ✓Automated reminders
- ✓Real-time tracking
- ✓Optional scheduled pickup and insurance
Express Return
$149 CAD
- ✓Everything in Device Return
- ✓Priority handling
- ✓Faster timeline
Extra control when you need it
Two optional upgrades. Add only what you actually need — no hidden fees, no bundles.
Scheduled Pickup
Selected by employer at order time
+
Canada Post comes to the employee's door — they don't have to find a post office. Selected by the employer during checkout, not by the employee. Ideal for employees who are time-constrained or in more remote areas.
Device Insurance
Priced by coverage level
+
Transit insurance for high-value devices. Coverage amount and pricing are selected during checkout — choose the level that fits the device's replacement value. Recommended for MacBook Pro and other high-value returns where the cost of loss significantly exceeds the service fee.
How LapDrop compares
for Canadian teams
The US services have more features on paper. For Canadian remote teams, the details that actually matter are very different.
| Feature | LapDrop | ReReady | HelloRetriever | Device Rescue |
|---|---|---|---|---|
| Pricing currencyWhat Canadian teams actually pay | ✓ $99 CAD flat | USD (~$117+ CAD) | USD | USD |
| Canadian domestic shippingShips from within Canada, no international classification | ✓ Fully domestic | International rate | International rate | International rate |
| Canada Post integration | ✓ Native | Partial | Partial | Partial |
| No printer requiredPre-printed label included in kit | ✓ Always | ✓ | Varies | Varies |
| Scheduled Canada Post pickup | ✓ Add-on | ✓ | × | × |
| Device insuranceUp to $3,000 CAD per device | ✓ +$100 CAD | ✓ | Partial | × |
| Smartphones and tablets | ✓ Included | ✓ | Laptops only | ✓ |
| Pay per use, no subscription | ✓ Always | ✓ | ✓ | ✓ |
Frequently Asked Questions
What is LapDrop and how does it work? +
When an employee leaves, you place an order and we ship a padded return kit to their door with everything they need inside. They pack the device, drop it at a post office, and it comes back to you. We handle the reminders, and you can track every step in your portal.
What does my employee have to do? +
Very little. Everything is in the box: padding, a pre-printed label, tape, and simple instructions. No printer, no packing supplies, no trip to buy a box. They pack it, seal it, and drop it off.
How long does it take? +
We aim to dispatch every kit within 24 hours of your order, and most kits reach your employee within about a week. Once the device is dropped off, it usually arrives within a few days if it's travelling within the same province or the next one over. The biggest variable is how quickly your employee ships it, which is why we send reminders until it's in the mail.
Does LapDrop send reminders to employees? +
Yes, so you don't have to. Once the kit arrives, we send your employee email reminders every other day for Standard orders, or every day for Express, until the device is in the mail.
Can Canada Post pick up the device from my employee? +
Yes. Add scheduled pickup for $10, and your employee can book a time through their status page for Canada Post to come to their door. Availability varies by location, and if pickup isn't used, we'll refund the $10 automatically.
Can you recycle devices we don't need back? +
Yes. Choose recycling at checkout and the device goes straight from your employee to our Canadian recycling partner. We'll forward you their certificate of destruction once it's done.
Do you handle deployments to new hires too? +
Yes. Deployments work the same way in reverse. We send the kit to wherever the device is, usually your office, and once it's packed and shipped, your new hire gets updates until it arrives.
Why is LapDrop a good fit for Canadian teams? +
LapDrop is built for Canada. Every kit ships domestically through Canada Post, so there's no cross-border leg, no customs, and no currency conversion. You pay the same flat rate in Canadian dollars whether your employee is in downtown Toronto or Whitehorse.
Is there a subscription or commitment? +
No. LapDrop is pay per use, with no subscriptions, setup fees, or minimums. You only pay when you place an order.
Ready to simplify device logistics?
Tell us where the device is — we'll take it from there.
Get started